What people ask before they trust a stranger with a truck.
Does Los Angeles Junk Removal & Hauling have reviews?
Yes — 67 of them at a 5.0 average on our Google Business Profile, plus a Yelp listing. Both are linked from this page. They stay there rather than being retyped here, because a quote on a company's own website traces back to nobody.
Are the reviews on this page real?
Every name, star rating and date on this page is copied from our Google listing, and the listing is linked beside each one so you can check it. What you will not find here is the reviewers' sentences retyped into our own layout. Google shows three reviews publicly; their words stay there, where we cannot touch them. Send a review straight to us and it goes up in full — first name, last initial, neighborhood, the job, the date, unedited. We have never bought, traded or incentivized a review and we never will.
What do your reviews actually say about you?
Google tallies the topics people mention, which is a better answer than anything we could write. Fair pricing comes up 11 times, personable staff 10, polite 5, punctual 4, then garage cleanouts, sofa removals and hauling. That tally is Google's, not ours, and it is on the listing linked from this page.
How do I leave a review?
The fastest route is Google — this link opens the review box for our listing and takes about thirty seconds. If you would rather send it straight to us, use the form on this page and we will publish it here word for word.
How do I check whether a junk removal company in Los Angeles is legitimate?
Four things, in order. Ask for a certificate of insurance and read the dates on it. Ask which facility the load is going to, by name. If any of it is construction or demolition debris from within the City of Los Angeles, ask for their LASAN waste hauler permit number, because hauling mixed C&D without one is not allowed and the penalty runs to $5,000 per load taken anywhere other than a City-certified processor. And check that the phone number on their review profile is the same number that answers when you call.
Do you pay for reviews or offer a discount for one?
No. Paying for reviews violates Google's policies and California law on undisclosed endorsements, and it is also self-defeating — a bought review tells a customer nothing. We ask once, after the job, and that is the whole strategy.
What should a review of a junk removal job actually mention?
The useful ones say what was hauled, how long it took, whether the number quoted on the phone was the number paid at the end, and what the property looked like afterwards. “Great service” helps nobody. “They cleared a two-car garage in Mar Vista in ninety minutes and swept the slab, and the price was the same as the text quote” is worth more than fifty stars.
Where do you serve?
Greater Los Angeles — the Westside, South Bay, Central LA, the Eastside, the San Fernando Valley, the San Gabriel Valley and down to Long Beach. The areas page lists every neighborhood we work in regularly.