LA Sanitation describes its bulky item service as unlimited curbside collection at no additional charge. You book it on MyLA311, online, or on the 24-hour line at 1-800-773-2489, and collection happens on the property's regular trash day with at least one business day's notice. It takes furniture, mattresses and box springs, rolled and tied carpet, doors and large wood, and e-waste including TVs and monitors. It refuses construction debris, concrete, dirt, paint, solvents, chemicals, automotive parts, used oil, commercial appliances and fluorescent tubes.
The Koreatown problem is structural. The program assumes a single-family address with its own bin and its own curb. Here, waste is handled through shared enclosures in the alley, so the request has to come from the property manager rather than a tenant, and even then nobody enters the building or climbs the stairwell. Leaving a mattress next to the alley bins before a confirmed pickup is illegal dumping in the City of Los Angeles, and the property owner is the one cited.
So the sequence is: ask your manager whether the building will request a LASAN pickup and whether you can get the item down to the alley yourself. If either answer is no, book a haul.
| Who runs it | LA Sanitation (LASAN), City of Los Angeles |
|---|
| Cost and limit | Free, unlimited, no annual cap |
|---|
| Designed for | Single-family homes with individual city carts |
|---|
| How to book | MyLA311, online form, or 1-800-773-2489 (24 hours) |
|---|
| Who must request it here | The property manager, not an individual tenant |
|---|
| Won't do | Enter a building, use the stairwell, or collect from a shared alley enclosure |
|---|
| Risk | Items left by alley bins without a confirmed pickup are illegal dumping, billed to the owner |
|---|