Working with Hunter and this company was great. Gave us a quick quote over the phone after sending photos and was able to help us the SAME day. Removal was fast and easy. We definitely recommend going with this company.
Apartment hauling across Palms, worked from the alley where we can and carried down the exterior stair where we can't, quoted flat before we start.
Free quote, no obligation · one flat number before we start · you can also text that number
Palms is part of the City of Los Angeles, so LA Sanitation's free bulky item pickup applies, but it is written for single-family residents and it only collects from the curb. Palms is one of the densest apartment neighborhoods on the Westside, built out with 1960s and 1970s dingbat buildings whose waste is handled through shared alley bins rather than individual curbside carts. If you are a Palms tenant with a couch on the second floor, the free program almost never solves it. A crew that carries down the exterior stair does.
Palms runs on turnover. Leases end, roommates leave, students move, and every one of those transitions leaves furniture behind that nobody can move alone. Setting it by the alley bins is illegal dumping and the building gets cited for it.
We clear it properly. We take it down the stairs, out through the carport or the alley, and we quote one flat number by volume before we touch anything. Same day is usually possible. See how our pricing works.
LA Sanitation's bulky item pickup is free and has no annual cap. It is booked through MyLA311, the online form, or 1-800-773-2489, and collected on the property's regular trash day with at least one business day's notice. It takes furniture, mattresses and box springs, carpet if it is rolled and tied, doors and large wood, and e-waste including TVs and monitors. It refuses construction debris, concrete, dirt, paint, solvents, chemicals, automotive parts, used oil, commercial appliances and fluorescent tubes.
Here is the Palms-specific problem. The service is designed around single-family homes with their own black bin and their own curb. Most Palms buildings are multi-unit with a shared enclosure, often in the rear alley, and the request has to come from the property rather than a tenant. Even when it works, it is curbside: the crew will not enter the building, climb the exterior stair or come through the carport. And leaving a mattress next to the alley bins before a confirmed collection is illegal dumping in the City of Los Angeles, which carries real fines for the property owner.
So the sequence we recommend to Palms tenants is simple. Ask the manager whether the building will request a LASAN pickup and whether you can get the item to the curb yourself. If either answer is no, book a haul.
| Who runs it | LA Sanitation (LASAN), City of Los Angeles |
|---|---|
| Cost and limit | Free, unlimited, no annual cap |
| Designed for | Single-family residents with individual city carts |
| How to book | MyLA311 app, online form, or 1-800-773-2489 (24 hours) |
| Lead time | Property's regular trash day, 1+ business day ahead |
| Won't do | Enter a building, climb an exterior stair, or collect from a shared alley enclosure |
| Risk of guessing | Items left by alley bins without a confirmed pickup count as illegal dumping |
The Palms building type is the dingbat: two stories over an open carport, exterior stairs, long single-loaded balconies, and a rear alley. That geometry decides the whole job. Everything from an upper unit comes down one narrow exterior stair with a turn at the bottom, then across the carport to a truck in the alley. There is no elevator anywhere in the neighborhood and there is no interior route.
Parking is the second constraint. Palms is blanketed in preferential permit districts, the streets are lined solid, and the alleys are single-lane with bins on both sides. We work quickly and stage tight rather than blocking a lane for an hour. If your building has a gate code for the alley or the carport, having it ready cuts the job down noticeably.
The loads themselves are consistent: futons, mattresses, flat-pack furniture that will not survive disassembly, mismatched desks and chairs, and the accumulated leavings of several rounds of roommates. A lot of it is genuinely donatable and we sort for that before anything goes to a landfill.



Our own crews on Los Angeles County jobs. The junk removal we run in Palms looks like this too: side yards, narrow walkways and the back of the property is where the work actually is.
Usable furniture goes to donation, which is most of a typical Palms apartment load. Mattresses go into California's state-funded mattress recycling program run under CalRecycle oversight, not to a landfill. Electronics are universal waste in California and banned from the trash, so TVs, monitors, printers and microwaves go to a certified handler or a S.A.F.E. Center. The closest options to Palms are Hyperion in Playa del Rey at weekends and the UCLA center in Westwood on Fridays, Saturdays and the first Sunday of the month, both 9 to 3, both free, both subject to the state's 125-pound or 15-gallon per-visit limit. Anything from a unit remodel goes to a City-certified mixed C&D processor.
Source: LA Sanitation, S.A.F.E. Centers and Household Hazardous Waste
We are on these streets constantly because we are already next door: Mar Vista, Culver City, West LA, Westwood, Mid-City. If your job straddles two of them it is still one visit and one number. The full list is on areas we serve.

We are a service-area business with no yard or storefront, so there is nothing to drive to — the truck comes to you. The whole list is on areas we serve.
Move-outs, abandoned units and second-floor furniture with one narrow stair.
Couches, sectionals, mattresses in the same trip, beds, desks and wardrobes carried down rather than dragged.
Recycled through a state-funded program, not dumped. Box springs and futons too.
Booked and cleared the same day, most days, across LA County.
TVs, CRT monitors and computers. Banned from the trash in California.
COIs, after-hours dock slots and property-manager invoicing.
Fridges, washers and AC units. Refrigerant units are handled as universal waste.
Renters and property managers ask these most.
Sometimes, but not reliably. LA Sanitation's free bulky pickup is built around single-family homes with their own city carts. Most Palms buildings have a shared alley enclosure, so the request has to come from the property, and the collection is still curbside only.
No. Without a confirmed collection that is illegal dumping in the City of Los Angeles, and the property owner takes the citation. We remove it properly and recycle it through the state mattress program. See mattress removal.
Yes, that is the standard Palms job. We break down what needs breaking down, carry it down the exterior stair, and load from the carport or alley. The carry is included in the flat quote.
Yes. Unit turnovers, abandoned property and full building clear-outs, invoiced to the management company rather than the tenant. See commercial junk removal.
It depends on how much truck space the load takes and how far it has to be carried. We quote one flat number on site before starting, with no hourly meter. See how our pricing works.
Word for word from Google. Nothing tidied.
Working with Hunter and this company was great. Gave us a quick quote over the phone after sending photos and was able to help us the SAME day. Removal was fast and easy. We definitely recommend going with this company.
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Every Los Angeles County city runs its own program. These guides say which one applies to your address, and what it costs to get it wrong.
Thirteen Los Angeles-area programs in one table: how many free pickups a year, how many items, who to call and what each one refuses.
The state and city penalties, why liability follows the waste back to whoever produced it, and how to get a pile cleared off your street.
Seven checks that take ten minutes, and why the fine for illegally dumped junk follows the property it came from.
Send a photo, get a flat number back. Free, no obligation, no pressure and no call-out fee — and if your city will haul it free instead, we will tell you that too. Most requests are answered within the hour during working hours.