Burbank's bulky item collection is straightforward and, for furniture, free. You schedule it one of two ways: through the Our Burbank 311 portal or its app at least two business days before your normal trash day, uploading a photograph of the item, or by calling (818) 238-3800 Monday to Friday between 7:30 a.m. and 4:00 p.m. at least one business day ahead. Apartments and other multi-unit housing may have a different collection day from the single-family schedule, which is worth checking rather than assuming.
The item list splits into two. Collected with no special handling fee: bed frames, chairs, couches, cribs, dressers, furnaces, large plastic toys, metal furniture, emptied propane and oxygen tanks with the valve removed, tables, televisions, rugs, and up to two pallets in good condition per pickup. Collected with a $12.14 special handling fee per item, in force since July 1, 2025: air conditioners, air compressors, dishwashers, drinking fountains, freezers, gas chainsaws, lawnmowers, gas leaf blowers, mattresses and box springs, refrigerators emptied with the doors removed, stoves, tires, washers and dryers, water heaters and softeners, with a limit of four tires. That fee is applied to the Burbank Water and Power account, and only the account holder can schedule those items.
The placement rules are specific and enforced. Do not put items out until the night before your collection day. Items must be placed a minimum of five feet away from fixed objects. Doors must be removed from refrigerators. And if the crew cannot take an item on the day because of its weight or size, it is tagged and collected on the Friday following your trash day — so an awkward piece can sit at the curb for the better part of a week.
Then the sentence that changes how you should think about the whole thing. Burbank states plainly that bulky item collections are sent to the landfill and not recycled, naming electronics, metal appliances, mattresses and box springs as the exceptions, and asks residents to use this option last, suggesting donation or sale instead. For a broken bookcase that is fine. For a sound sofa, a dining set or a dresser with fifteen years left in it, the free service is the least good outcome available, and the city is telling you so.
Use it lastthe City of Burbank's own advice about its bulky item collection
To landfillwhere Burbank says bulky items go, with electronics, metal appliances and mattresses the exceptions
2 business daysthe notice the Our Burbank 311 portal asks for, with a photo
Source: City of Burbank Public Works, Bulky Item Pick-Up. Cited in full below.
| Who collects | the City of Burbank Public Works Department, not LA Sanitation |
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| Solid Waste office | 124 South Lake Street, Burbank 91502, Monday to Friday 7:30 a.m. to 4:00 p.m., (818) 238-3800 |
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| Scheduling online | Our Burbank 311 portal or app, at least two business days ahead, with a photograph of the item |
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| Scheduling by phone | (818) 238-3800, Monday to Friday 7:30 a.m. to 4:00 p.m., at least one business day ahead |
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| Furniture fee | no special handling fee for bed frames, chairs, couches, cribs, dressers, tables, metal furniture, rugs, large plastic toys |
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| Mattresses | $12.14 special handling fee per item, in force since July 1, 2025, billed to the Burbank Water and Power account |
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| Placement | not before the night before collection, and a minimum of five feet from fixed objects |
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| Oversize items | if the crew cannot lift it on the day, it is tagged and collected on the Friday following |
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| Where it goes | Burbank states bulky collections are sent to the landfill and not recycled |
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| The exceptions | electronics, metal appliances, mattresses and box springs |
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| The city's advice | use this option last; donate or sell to extend the life of the item |
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| Multi-unit housing | apartments may have a different collection day from the single-family trash schedule |
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